Welcome to Burn Your Truth. These Terms & Conditions (“Terms”) govern your use of our website, services, and products. By accessing our site or making a purchase, you agree to these Terms. Please read them carefully.
1. General Information
Burn Your Truth (“we,” “our,” “us”) is a small candle business offering handcrafted candles, wax melts, and related products. These Terms apply to all users of our site and services.
2. Products & Orders
- All products are handcrafted, which means variations in color, fragrance, or appearance may occur.
- Product descriptions, images, and details are provided as accurately as possible. However, we cannot guarantee that your device’s display of color is completely accurate.
- By placing an order, you agree to provide current, complete, and accurate purchase and account information.
3. Payment
- We accept payment through all major credit/debit cards.
- Payments must be received before orders are processed and shipped.
- All prices are listed in USD and may be subject to taxes and shipping fees.
4. Shipping & Delivery
- We ship orders to the address provided by you. Please double-check your information before submitting an order.
- Processing times are typically 5-7 business days, but may vary.
- We are not responsible for delays caused by shipping carriers, incorrect addresses, or customs (for international orders).
5. Returns & Refunds
- Due to the nature of our products, all sales are final unless items arrive damaged or defective.
- If your order arrives damaged, please contact us within 24-48hrs with photos of the product and packaging. While we DO NOT accept returns, we will be glad to replace your broken items at no charge.
- Approved refunds or replacements will be processed promptly.
6. Intellectual Property
- All content on this site (text, logos, product images, designs, etc.) is the property of Burn Your Truth and protected by copyright/trademark laws.
- You may not reproduce, distribute, or use our content without prior written permission.
7. Limitation of Liability
- Our candles should be used responsibly. Burn Your Truth is not liable for injuries, damages, or accidents resulting from misuse or failure to follow proper candle safety guidelines.
- Always follow included candle care instructions. Never leave a burning candle unattended.
8. Changes to Terms
We reserve the right to update or modify these Terms at any time. Updates will be posted on this page with a revised effective date.
9. Governing Law
These Terms are governed by the laws of [your state/country], without regard to conflict of law principles.
10. Contact Us
For questions about these Terms, please contact us:
Burn Your Truth
Email: byt@burnyourtruth.com
Website: www.burnyourtruth.com